Author Archive

Natalie Alms

Staff Writer

Natalie Alms
Natalie Alms is a staff writer at FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Employee Policy

Former tax chiefs urge the Senate to quickly confirm Biden's IRS nominee

The new commissioner should be a part of setting priorities and making plans, say former tax agency heads.

Employee Policy

OPM's Ahuja gets an earful from agencies over enhanced pay for cyber talent

The Director of the OPM is navigating the intense competition among federal agencies for in-demand cybersecurity workers.

Financial Planning

Student loan forgiveness website launched

More than 8 million people applied on the beta version of the site over the weekend, officials said. President Biden announced the event this week.

Employee Policy

Tech woes still trouble OPM, watchdog says

While a solution appears to be in play for the agency's budget shortfall, deficiencies in the tech workforce remain a cause for concern.

Employee Policy

National Archives plans customer service research

NARA says that a new research agenda will help it understand what people who use the archives need, want and expect—and how the agency can meet those demands.

Employee Policy

Can apprenticeships help address the cyber workforce gap?

The push comes as part of the Labor Department's cybersecurity apprenticeship sprint, which it launched with the Department of Commerce over the summer.

Employee Policy

Can apprenticeships help address the cyber workforce gap?

The push comes as part of the Labor Department's cybersecurity apprenticeship sprint, which it launched with the Department of Commerce over the summer.

Employee Policy

OMB's 'learning agenda' looks to drive government innovation

The learning agenda, focused on the federal workforce, government service delivery and equity, is meant to spur research across government silos and spark innovation, according to the Office of Management and Budget.

Employee Policy

Treasury chief: IRS modernization is coming soon

Janet Yellen laid out workforce and modernization priorities for the IRS during remarks on Thursday as the IRS looks to spend the $80 billion infusion from Congress over the next decade.

Employee Policy

Agencies probe AI's impact on the American workplace

The top official at the Department of Labor's Office of Federal Contract Compliance Programs said that government contractors have an "especially important role to play" in ensuring that automated technology in the workplace doesn't discriminate against qualified job-seekers.

Pay

Much-hyped effort to help DHS land cyber talent is slow to make hires

So far about four hires have been made under the Cybersecurity Talent Management System, with the agency hoping to make offers to 150 new cyber specialists by the end of September.

GSA’s Dave Zvenyach to exit government

In his time at the agency, Zvenyach oversaw 18F at Technology Transformation Services along with other key programs including the burgeoning identity shared service Login.gov.

Employee Policy

A civil servant's effort to humanize government, one fed at a time

An effort to tell the stories of government workers has the goal of letting the American people know that public servants actually care.

Employee Policy

Lawmakers push IRS on backlog and customer service problems

The agency says it's aiming to get to a "healthy" backlog level by the end of the year, but in June, the National Taxpayer Advocate said that would be "difficult" for the agency to do.

Employee Policy

OMB unpauses plan to rethink the federal property footprint

Agencies have a December deadline for developing real property capital plans. The administration wants them to think about how their property needs might change after COVID-19.

Employee Policy

Biden administration looks to jumpstart cyber training

At a White House event, the Labor and Commerce Departments announced a 120-day apprenticeship sprint to offer pathways into cybersecurity jobs.

Employee Policy

White House updates acquisition, business of government priorities

Workforce, interoperability and governance all feature in the new goals set for the President's Management Agenda.

Employee Policy

Right-wing activist tees up successor to Schedule F

Christopher Rufo, an instigator of culture war battles over critical race theory, wants to "centralize ideological control" of federal agencies within the OMB in what he hopes is the next, Republican, administration.

GSA aims to assist LGBTQI-owned small businesses in contracting mix

The agency is going to work with the National LGBT Chamber of Commerce as part of an effort to increase access to contracting for LGBTQI-owned small businesses.

Digital identity challenges could be a roadblock to improved CX

Government agencies are currently wrestling with how exactly to verify Americans who want to access federal programs and services.