TSP Materials and Contacts
TSP forms and other publications are available through personnel offices for active employees, and for all participants through the ThriftLine or online at www.tsp.gov/forms/index.html. Following are commonly used forms for participants; separate forms for beneficiary participants also are at that site.
TSP-20, Loan Application
TSP-25, Automatic Enrollment Refund Request
TSP-60, Request for a Transfer Into the TSP
TSP-60-R, Request for a Roth Transfer Into the TSP
TSP-70, Request for Full Withdrawal
TSP-73, Change in Monthly Payment Amount
TSP-75, Age-Based In-Service Withdrawal Request
TSP-76, Financial Hardship In-Service Withdrawal Request
TSP-77, Request for Partial Withdrawal When Separated
The ThriftLine contains account access features, rates of return and allows transactions including interfund transfers, loan requests and reallocation of ongoing investments. It also handles questions about loans, investment allocations, interfund transfers, beneficiary designations, and withdrawals. From the United States and its territories and possessions and from Canada, call toll-free (877) 968-3778, TDD (877) 847-4385; other callers (404) 233-4400; fax (866) 817-5023. Customer service representatives are available Monday-Friday, 7 a.m. to 9 p.m. Eastern Time. Users must provide their account numbers and personal identification numbers to get information about their accounts or to make transactions. That is not necessary to get general plan information or to make other inquiries.
The TSP Web site, www.tsp.gov, contains publications, account access features, rates of return, and benefit calculators and allows transactions such as interfund transfers, loan and withdrawal requests, and reallocation of ongoing investments. Users must provide their account numbers and Web passwords to get information about their accounts or to make transactions.
General Address: Thrift Savings Plan, P.O. Box 385021, Birmingham, AL 35238.
Court Orders and Legal Process Actions: TSP Legal Processing Unit, P.O. Box 4390, Fairfax, VA 22038-4390; fax (703) 592-0151; overnight delivery: TSP Legal Processing Unit, 12210 Fairfax Town Center, Unit 906, Fairfax, VA 22033.
Death Benefit Claims: TSP Death Benefits Processing Unit, P.O. Box 4450, Fairfax, VA 22038-4450; fax (703) 592-0170; overnight delivery: TSP Death Benefits Processing Unit, 12210 Fairfax Town Center, Unit 906, Fairfax, VA 22033.
Loan Payments: Thrift Savings Plan, P.O. Box 979004, St. Louis, MO 63197-9000; overnight delivery: US Bank, Box 9004, Government Lockbox SL-MO-C2GL, 1005 Convention Plaza, St. Louis, MO 63101.
Rollovers and Transfers into the TSP: TSP Rollover and Transfer Processing Unit, P.O. Box 385200, Birmingham, AL 35238-5200; fax (866) 458-1452; overnight delivery: IBS—TSP Processing Unit, 10 Inverness Center Parkway, Suite 610, Birmingham, AL 35242.