What's Next for Service Delivery

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> Agencies are on task to fulfill the particulars of President Biden&#39;s Executive Order on CX. This special report looks at how federal civilian agencies are upping their service delivery game.</p>

Enterprise Business Capabilities Series: Postmodern ERP as the New Normal

<p>U.S. government agencies often must make complex decisions based on clean, consistent, and often static data to manage their missions efficiently and effectively. Usually, this data is gathered from multiple sources, and Enterprise Resource Planning (ERP) systems are at the center of those processes, encompassing financial, supply chain, and human resource functions.</p>

A Government Contractor’s Book of Best Practices

<p>We find that a number of best practices tend to surface from Trailblazer&rsquo;s collective experience with the cloud. In this eBook, we&#39;ve captured best practices in a format that makes the perfect &ldquo;to-do&rdquo; list for government contractors looking to modernize services, transform the mission, and meet the demands of today&rsquo;s digital era. Learn how Trailblazers in the government contracting community have used technology to rapidly and securely modernize their service delivery to support employees and customers to achieve mission success.</p>

Reimagine the Employee Experience: A Guide for Public Sector Organizations

<h2>The race for talent has only just begun; with an increasing number of open positions, government executives will face unprecedented pressure to attract candidates to the workforce. So, how do you appeal to and retain a candidate that is in high demand, in a competitive market, with limited resources and governmental constraints?</h2>

The Talent Imperative: 5 Ways Agencies Can Prioritize the Employee Experience

<h2>How can agencies improve their employee experience? On &ldquo;The Talent Imperative,&rdquo; a recent podcast produced by GovExec and sponsored by Salesforce, GovExec president Constance Sayers sat down with Casey Coleman, Salesforce&rsquo;s senior vice president of global public sector digital transformation to discuss this topic. Below are a few takeaways from their conversation.</h2>

Expectations Are Increasing, ARPA Funding Can Help State & Local Governments Keep Up

<p>What government entities sometimes lack is a clear pathway to modernization &mdash; and the funds to make it happen. That&rsquo;s where Salesforce comes in to help government implement digital-first, constituent-centric services provided by people who have been in their shoes and can leverage the company&rsquo;s widely recognized commercial successes to offer guidance. The great news is: With ARPA, there&rsquo;s now funding to make those changes happen.</p>

As the Federal Landscape Evolves, Contractors Need Resource Management Tools that Can Keep Up

<p>Managing resources and staff for government contracts is no simple task. Resource management begins even before a contract is awarded, lasting the duration and involves managing staff and applicants, requesting resources, engaging with stakeholders, tracking deliverables, staying on budget and more. And it becomes even more challenging to scale.</p>

Grant Management Modernization: A Guide to Government Success

<h2>Federal grants are a critical component of the U.S. economy. The U.S. government manages more than 1,000 grant programs, including esteemed awards like the Pell Grant. But without proper fund distribution, compliance and management, these programs would cease to exist.</h2> <h2>Learn more about how Salesforce can help your agency modernize the grant management process.</h2>

Team Collaboration in Digital Work Spaces

A Poll of Government Officials on the Tools Needed for Digital Collaboration

Government Customer Experience & Engagement

There's a renewed focus around the government customer experience (CX) and constituent engagement. In part due to the impact of the COVID-19 pandemic on da

Modernizing the U.S. Federal Government’s Approach to Cyber Threat Management with Autonomic Security Operations

<p>Our nation is facing acute and escalating cyber threats.&nbsp;New federal cybersecurity policies are essential to address the threat, but their effectiveness will ultimately depend on agencies&rsquo; ability to implement them. Download this white paper to learn more about how Google&nbsp;can drive agencies&rsquo; ability to meet the White House cybersecurity analytics requirements of EO 14028 and OMB M-21-31.&nbsp;</p>

Scaling up the Nation’s Armed Forces in a Zero Trust World

<p>A how-to guide on improving the nation&rsquo;s cybersecurity posture by achieving complete observability.</p>

Network Modernization: A Stepping-Stone to the Future

<p>In the federal government, oversight agencies have long urged agencies to modernize their networks. Modernization is moving along, as most agencies have initiatives underway, but some aren&rsquo;t as far along as they could be.<br /> &nbsp;<br /> While there has been progress&mdash;especially in switching from the Networx telecommunications contracting vehicle to the more modern Enterprise Infrastructure Solutions (EIS) contract, agencies are at different levels in implementing modern technologies, replacing legacy infrastructure and shoring up security. Without significant progress, it&rsquo;s difficult to increase efficiency; enable protection of sensitive data, networks and critical infrastructure; and move forward with broader IT modernization plans. Legacy networking technology also can inhibit agencies&rsquo; use of emerging technologies like artificial intelligence and machine learning, the Internet of Things (IoT) and edge computing, all of which require bandwidth, network speed and flexibility.<br /> &nbsp;<br /> Download this Solutions Guide to learn how by breaking it down into manageable pieces and repurposing existing technology when feasible, agencies can create a transition path that will get them where they need to go.</p>

Adapting Data Protections to Remote Work Environments

A Survey of Digital Transformation Efforts for Remote Federal Employees

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