What’s an administrative grievance?
In non-union settings, administrative grievance processes generally are available for matters not ordinarily appealable elsewhere, such as suspensions of fewer than 14 days. Agencies have a great deal of latitude in the design of such programs, but in general they provide a route to present a complaint and receive fair consideration, which may involve hearings, fact-finding and other information gathering techniques.

Union-represented employees also may use administrative grievance processes if there is no negotiated grievance procedure or where such a procedure excludes the matter at issue.