IRS to hire 1,700 new employees
- By FederalSoup Staff
- Jun 05, 2018
The Internal Revenue Service is planning to hire 1,700 full-time customer service representatives to help the agency assist with implementing the new tax law, Government Executive reports.
Speaking at the National Association of Enrolled Agents, a group of certified tax advisors, Acting IRS Commissioner David Kautter said the agency is worried about being able to train and hire the workers in time for the next tax season, as the federal civil servant hiring process can be a long and onerous process, according to the article, which added that the hiring effort will also focus on retention and hiring employees with advanced skillsets.
The agency expects it will need 40,000 hours of training and outreach events to find employees to handle an estimated 4 million additional phone calls (a 17 percent increase), as a result of the new tax rules, the report notes.