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OPM taking longer to process retirement claims

There was little movement in processing retirement claims by the Office of Personnel Management last month, and most claims took more than 60 days to process.

There was little movement in processing retirement claims by the Office of Personnel Management last month, and most claims took more than 60 days to process.

The agency received 7,136 claims for the month of August, compared with the 10,070 claims received in July, which was the second highest number of claims received this year.

OPM processed a total of 7,102 claims in August, fewer than the 7,509 claims processed in July. It took an average of 47 days to process a single claim in 60 days or less. The average number of cases that took more than 60 days to process went up to 105, compared with 98 last month.

The total claims backlog went up last month to 17,125 from 17,091 in July and 14,530 in June.  

The new figures came from OPM’s monthly claims processing progress report available on the OPM website.

Reader comments

Wed, Sep 13, 2017

Maybe they stream line this process. Maybe it is more about errors. In my agency there is no one to help an employee complete the form or that cares. I like so much better when everything was done by OPM. Creating a human resource division just opened it up to favoritism and types of rule breaking. I hope President keeps his promise and makes the government smaller.

Wed, Sep 13, 2017

Try 6 months to get medicare withheld from pension. Started 3/4/2017 & finally 9/1/2017 it was taking out.

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