Resume Place success stories from 2013
Our achievements from the past 40 years reflects our commitment to stay in the know about federal hiring trends and utilize the best techniques to make our client’s skills and accomplishments stand out in their applications.
We will not just rest on our laurels. We will continue in 2014 to strive to give you the best federal resumes and coaching that can be found anywhere on this planet. Contact us today to tell us about our federal job search goals for 2014!
Federal to Federal Success Stories
LATERAL MOVE WHILE CHANGING SERIES AND AGENCIES FOR GS-7
Susan wanted to change her job series after six years at IRS as a GS-7 Tax Examining Technician. She was sick of tax examining and wanted to do something different. She hired The Resume Place to help her make a career change within the federal government. Susan’s writer interviewed her and was able to determine a set of transferrable skills for other types of positions. Armed with a new resume and valuable coaching about how to navigate the application process, Susan was able to land a position as an Immigration Analyst with DHS.
LONG-TIME TSA EMPLOYEE LANDS DEPUTY ASSISTANT FEDERAL SECURITY DIRECTOR POSITION
Lisa had been working with TSA since the agency was created and had held virtually every position at an domestic International Airport. Since she knew the agency and the airport so well, she felt that she was ready for a leadership position and had her eyes set on the Deputy Assistant Director position. When it opened, she applied for the job but was unsuccessful. Finally, after a long wait, the position reopened – and this time Lisa hired The Resume Place to help with her resume and coaching. As a result of our efforts, Lisa received a Best Qualified Rating, was referred, interviewed and hired! She is now working in her dream job.
RESILIENCE PAYS OFF FOR FAMILY LIFE SPECIALIST
Bob was attending a Certified Federal Job Search Trainer course with Kathryn Troutman at Holloman Air Force Base. One of the first class exercises was to find a job announcement in order to analyze keywords, KSAs and questionnaires. Bob exclaimed in class, “I’ve been waiting for this announcement for a year!” The announcement was for Resilience Specialist and there were four announcements for four bases! We jumped on the announcement and his resume and did a close match between his resume experience and the announcement. He was already doing Resilience projects in his current position. We featured his Resilience projects and experience on his resume. RESULTS: HIRED! GS 12, job of his dreams!
Senior Executive Service
SR. EXECUTIVE FINALLY GOT QRB APPROVAL AFTER THREE ROUNDS FOR DOD POSITION
In July 2013, Mark, a repeat client from 2010, asked The Resume Place to help write the application for his dream job, a critical Senior Executive Service position at the Deputy Assistant Secretary level at the Defense Department. We drafted a five-page SES resume with all the narratives for this application. Mark made the Best Qualified list, was referred to the Hiring Manager, and received an interview. In October 2013, Mark was asked to provide a full set of traditional Executive Core Qualification narratives for this position. The Resume Place expanded his 5-page executive resume to a full 10-page ECQ resume, ensuring that the narratives met highly demanding agency-specific ERB requirements. In December, Mark learned that the OPM Quality Review Board had approved all his ECQs – he would be joining the Senior Executive Service and starting his new job in the New Year, the culmination of his Military and Civil Service career.
PASSED OPM’S QUALIFICATIONS REVIEW BOARD ON FIRST ATTEMPT
Joe’s HR office hired The Resume Place to help him rewrite his ECQs. He was the chosen candidate for a leadership position with his agency’s OIG, but his leadership narratives were not of sufficient caliber. He had been trying to improve them his own, but Joe needed professional assistance. Within weeks, fresh material from Joe was on the page, material responsive to the required leadership competencies were developed and addressed, and an entirely new set of ECQs was ready. Meanwhile Joe hired The Resume Place to rewrite his resume as well. Within 30 days of submission, Joe’s package was approved and he became fully certified for his new Senior Executive Service position.
Military and Military Spouse to Federal
10-POINT VETERAN LANDS GS-13 INFORMATION TECHNOLOGY SPECIALIST POSITION WITH DEFENSE DEPARTMENT
Curtis was an IT expert and military veteran with a 10 Point Preference who had been working as a government contractor. Curtis approached the Resume Place for assistance in career coaching and resume writing. A writer worked with Curtis over a five-month period, assisting with career coaching, a new resume, a new cover letter, and interview coaching. Before seeking out our assistance, he had no success in navigating the federal job application process. He is now working as a GS-13 IT Specialist for the Department of Defense.
MILITARY LOGISTICS EXPERT LANDS GS-14 PROJECT MANAGEMENT POSITION
Jeff was preparing to leave military service following an extensive career focused in logistics and project management. He had applied for federal jobs in the past but hadn’t had any real success. Following an in-depth consultation session, one of our writers worked with Jeff to design an entirely new federal resume focused on senior level positions in the 0343 occupational series (management & program analysis). Once Jeff began applying for positions using the new resume, he enjoyed not only an 80% referral rate but also received three interviews and two job offers at the GS-14 level!
MILITARY SPOUSE LANDS PREMIER GS 12 POSITION ON THE PPP-S LIST
Kathleen was married to her military spouse for 15 years. She changed jobs at every base and was getting nowhere with her own career: a total of 12 jobs in 15 years. She worked in admin, HR, clerical and retail positions. Finally, she found out about the PPP-S list for military spouses through a webinar that Kathryn recorded with Bobby Winn who is the Director of the Priority Placement Program for Spouses for DOD. She went to her HRO specialist in Norfolk and submitted her resume for grading. She found that her resume did not grade well and she listed to a few more of Kathryn’s webinars and she rewrote her federal resume again. She went back to the HRO to get re-graded for her federal resume. RESULTS: HIRED into a GS 11 position in Norfolk, Virginia as a Human Resources Specialist.
CHIEF, FLEET & FAMILY SUPPORT CENTER DIRECTOR, GS-13, NAPLES, ITALY HAS TO GO HOME FOR 5 YEAR RULE
Cynthia had been in Naples for more than 5 years. It was time to come back to the US. It’s very challenging to relocate back to the US at that grade level, much less get a promotion. Her resume was very specialized for Europe and South Africa family readiness and transition programs. We edited her resume to a neat 5-page leadership resume, added her BEST accomplishments, and featured program management and improvements. RESULTS: HIRED (after only 6 applications) into an important DOD GS 14 military transition program at headquarters, Pentagon. She will be able to contribute her leadership and successes into the new program for Navy-wide critical programs.
12 OUT OF 24 NAVY SAILORS LANDED QUALITY GOVERNMENT CONTRACTOR AND GOVERNMENT JOBS
In 2012, The Resume Place landed a contract to write 44 resumes for NSA Bahrain Fleet & Family Support Center. Emily and Kathryn Troutman traveled to Bahrain to teach nine two-hour classes to 44 sailors who were leaving the Navy for various reasons, including ERB. We taught them USAJOBS navigation techniques and the Ten Steps to a Federal Job®. Then the sailors submitted their resume drafts to our resume writing team for writing, focusing and development for USAJOBS. Out of the 44 sailors, we have followed up successfully with 24. 12 of the 24 were hired into new career positions within 4 months of the completion of our resumes. 50% of our responding sailors are hired into quality career positions with career potential, benefits and training. We believe that our training and careful, targeted writing of the resumes resulted in this success for the Navy Sailors.
USMC WOUNDED WARRIOR REGIMENT EAST TRANSITION COUNSELORS ARE TRAINED IN CERTIFIED FEDERAL JOB SEARCH TRAINER PROGRAM
In December of 2013, six of the USMC Wounded Warrior Regiment counselors were trained in the Ten Steps to a Federal Job® method and Federal Resume Writing and USAJOBS application systems. RESULT: As a result of this training, a format has been devised for Wounded Warriors in Transition to add their transition time into their resumes, so that the physical therapy, medical care and transitioning training are covered effectively in the resume. The Wounded Warriors are applying for internships to restart their careers and positions with companies and agencies seeking to provide new career opportunities for Wounded Warriors. This new format will be used for all USMC Wounded Warrior Regiments and hopefully increase confidence, morale and result in JOBS and new careers for Wounded Warriors.
Private Industry to Federal
MINISTER SEEKING CAREER CHANGE LANDS A GS-11 PROGRAM ANALYST POSITION
Daniel’s work history was varied, with experience in ministry, personal finance, and mechanics. He wanted a federal job for stability and benefits but was unable to navigate the federal HR process, with most of his applications getting non-referred. One of our writers consulted with Daniel and helped him develop a focused job search strategy in addition to a targeted federal resume. Despite his varied work history, emphasis was placed on his specific skills particularly his ability to lead people, effectuate organizational change, and analyze programs and work activities. Within four months of using his new resume, Daniel received a job offer for a GS-11 Program Analyst position with promotion potential to a GS-12.
Persons with Disabilities
SCHEDULE-A SUCCESS – PERSON WITH A DISABILITY GETS HIRED
Margaret visited Kathryn and talked to her about her struggles with Multiple Sclerosis. She had found a new medicine that allowed her to work 40 hours per week, instead of daily infusions in a hospital. So, we went to work to apply for Curriculum Design Specialist positions. We had helped her husband land an IT Specialist position and she wanted a great federal job too. She had worked for years with a non-profit, and then stopped due to her illness. The resume trick that got her hired was her Curriculum Design projects – we added detailed descriptions of her online, distance learning curriculum projects and they met the match for a VA position. RESULTS: HIRED as a GS 13, Curriculum Design Specialist, VA Hospitals! This is the job of her dreams with accommodations as needed for her up-and-down illness!
Student to Federal
LANDED GS 9/12 MECHANICAL ENGINEERING POSITION FOR NEW GRAD
Phillip’s mother wrote to The Resume Place to help her son get a federal job. Phillip held three degrees, including a Masters in Mechanical Engineering. He had been trying to obtain a federal job for more than a year and was unemployed and living at home. Once the Resume Place started working with Phillip, we discovered that one of his biggest problems was that he was deflating his questionnaire responses. After redrafting his resume and coaching Phillip on how to read and respond to the questionnaires, his next application was rated as Best Qualified and Referred. Even better, he received an interview and was hired as a GS-9/11/12 Mechanical Engineer with the U.S. Army Corps of Engineers.
EXECUTIVE SALARY NEGOTIATIONS: $45K IMPROVEMENT
Julie received a job offer from the SEC with a base salary of $85k. The announcement indicated a pay range from $85k to $130k. Because of her background and qualifications, Julie believed that she warranted a higher salary and she hired The Resume Place to help negotiate her hiring package. After reviewing her background, Kathryn Troutman coached Julie on how to argue for a higher salary including justifying the request based on superior qualifications for the position. She also received coaching on negotiating a telework plan. As a result of the coaching, Julie was able to negotiate; the SEC offered her $130k base salary (a $45k improvement over the original offer!), telework one day per week, and increased leave accrual.
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Posted on Jan 07, 2014 at 4:02 PM