Tips for dealing with poor performers in government
The time and effort required to remove or discipline an employee is daunting, and often discourages managers from taking action. Managers are not always properly trained and sometimes lack the will to act because they're concerned about the personal toll and its disruptive impact.
Apr 22, 2014
Federal Coach: Leadership lessons from the grave
Steve Muro heads the National Cemetery Administration (NCA), the division of the Department of Veterans Affairs that manages 131 national cemeteries and provides burial services for military veterans and eligible family members. The NCA recently received the highest rating ever in the American Customer Satisfaction Index, beating out all other federal agencies and even top corporations. Muro discussed his on-the-job experiences and his leadership principles with Tom Fox.
Apr 14, 2014
Federal Coach: The next generation of government problem solvers
Henry Brady is the dean of the Goldman School of Public Policy at the University of California, Berkeley, and a keen observer of government and politics. He spoke about the role of the younger generation in government with Tom Fox.
Apr 08, 2014
Federal Coach: How to compete with the private sector for young workers
Employees younger than 30 represent just 8.5 percent of all federal workers, compared with 23.2 percent of the total U.S. workforce. That's a sign that government agencies should being doing a better job of attracting top talent from colleges and universities to increase generational diversity and create a solid foundation for the future.
Mar 31, 2014
Federal Coach: How to make government a more excellent, more innovative place to work
Fox spoke with Robert Sutton, a professor of management at Stanford University, an organizational researcher and author of numerous management books, about what wisdom he had to impart specifically for federal leaders, and his insights about fostering innovation and excellence in government.
Feb 24, 2014