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Chapter 6, Section 7: TSP Materials and Contacts

TSP booklets, fact sheets, and tax notices are available through personnel offices for active employees, the TSP Service Office for separated participants, and for all participants through the ThriftLine or online at https://www.tsp.gov/forms/allPublications.shtml.

Forms

TSP booklets, fact sheets, and tax notices are available through personnel offices for active employees, the TSP Service Office for separated participants, and for all participants through the ThriftLine or online at https://www.tsp.gov/forms/allPublications.shtml. Forms are available through the same resources online at https://www.tsp.gov/forms/civilianForms.shtml. Following are commonly used forms.

TSP-1, Election Form

TSP-1-C, Catch-Up Contribution Election

TSP-3, Designation of Beneficiary

TSP-17, Information Relating to Deceased Participant

TSP-20, Loan Application

TSP-25, Automatic Enrollment Refund Request

TSP-41, Notification to TSP of Nonpay Status

TSP-60, Request for a Transfer Into the TSP

TSP-70, Request for Full Withdrawal

TSP-73, Change in Monthly Payments

TSP-75, Age-Based In-Service Withdrawal Request

TSP-76, Financial Hardship In-Service Withdrawal Request

TSP-77, Request for Partial Withdrawal When Separated

TSP-90, Withdrawal Request for Beneficiary Participants

ThriftLine

The ThriftLine contains account access features, rates of return and allows transactions including interfund transfers, loan requests and reallocation of ongoing investments. From inside the United States and Canada, call toll-free (877) 968-3778, TDD (877) 847-4385; other callers (404) 233-4400. Users must provide their account numbers and personal identification numbers to get information about their accounts or to make transactions. That is not necessary to get general plan information or to make other inquiries.

Online

The TSP Web site, www.tsp.gov, contains publications, account access features, rates of return, and benefit calculators and allows transactions such as interfund transfers, loan and withdrawal requests, and reallocation of ongoing investments. Users must provide their account numbers and Web passwords to get information about their accounts or to make transactions.

Service Office

The TSP Service Office is the primary contact for participants who have left federal service. If you are currently employed, your primary contact for TSP information is your agency. The Service Office also handles questions about loans, contribution allocations, interfund transfers, beneficiary designations, and withdrawals for all participants. The office is open Monday-Friday, 7 a.m. to 9 p.m. Eastern time. Phone the ThriftLine numbers above, fax (866) 817-5023.

General Address: TSP Service Office
P.O. Box 385021
Birmingham, AL 35238

Other Addresses:

Court Orders and Legal Process Actions: TSP Legal Processing Unit, P.O. Box 4390, Fairfax, VA 22038-4390; fax (703) 592-0151; overnight delivery: TSP Legal Processing Unit, 12210 Fairfax Town Center, Unit 906, Fairfax, VA 22033.

Death Benefit Claims: TSP Death Benefits Processing Unit, P.O. Box 4450, Fairfax, VA 22038-4450; fax (703) 592-0170; overnight delivery: TSP Death Benefits Processing Unit, 12210 Fairfax Town Center, Unit 906, Fairfax, VA 22033.

Loan Payments: Thrift Savings Plan, P.O. Box 979004, St. Louis, MO 63197-9000; overnight delivery: US Bank, Box 9004, Government Lockbox SL-MO-C2GL, 1005 Convention Plaza, St. Louis, MO 63101.

Rollovers and Transfers into the TSP: TSP Rollover and Transfer Processing Unit, P.O. Box 385200, Birmingham, AL 35238-5200; fax (866) 458-1452; overnight delivery: IBS--TSP Processing Unit, 10 Inverness Center Parkway, Suite 610, Birmingham, AL 35242.

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